Free AI Perks Refund Policy

This Refund Policy explains when refunds may be available for Free AI Perks subscriptions and advertising orders. It should be read together with our Terms of Service: https://getaiperks.com/en/terms

Plain-English summary (not legal advice)

You are purchasing immediate access to digital information (Content), not credits.
Because access is delivered instantly and the Content is consumable, purchases are generally non-refundable.
Subscriptions are non-refundable. We do not offer a money-back guarantee. Consumers in the EU/EEA and UK keep their statutory 14-day right of withdrawal (Section 7).
Free trials turn into paid subscriptions automatically. Unless you cancel before the trial ends, you are charged the price shown at checkout when it ends, as you agreed and authorized at checkout by ticking the required box and pressing "Start trial". Not using the Service during the trial does not change that. See Section 4A.
Free trials include the Trial Perks only (the perks marked as free). Premium Perks stay locked until you pay. Pressing Unlock ends the trial and charges you at once, and that charge is treated like any other subscription charge.
We do correct our own mistakes. A charge that did not deliver access because of a fault on our side, a billing error such as a duplicate charge, or a charge you did not authorise are dealt with under Section 4.
Advertising and promotional packages (e.g., sponsored newsletters, banner bookings, sponsor slots, perks table placements) are final and not refundable at all, in whole or in part, for any reason. See Section 5.
If you have an issue, contact us first - it's usually faster than a bank dispute.

1. What you are buying (information access, not credits)

Free AI Perks is an information service that provides subscribers with access to curated databases, links, and guides about perks, credits, and programs offered by third-party providers.

We do not provide, issue, resell, guarantee, or distribute credits. Third-party providers control eligibility, approvals/denials, amounts, and offer changes.

2. Why refunds are generally not available

When you subscribe, you receive immediate access to digital Content that can be viewed and used right away. Because of the instant delivery and consumable nature of digital information, the value is delivered upon access.

As a result, refunds are generally not available once access has been granted, except as described in Section 4 (Exceptional circumstances) or where required by law.

If we offer a one-time purchase (including an offer described as "lifetime" access), it is also a digital, instantly delivered product. One-time purchases do not auto-renew, and the same general non-refundability rules apply once access is provided - including weeks or months later - except as described in Section 4 or where required by law.

3. Not valid reasons for a refund (common dispute drivers)

Refunds are not provided for:

misunderstanding the Service as "guaranteed credits" (we provide information only),
not being approved by a third-party provider,
an offer being changed, paused, removed, or no longer having an application form,
eligibility issues (including verification failures) with a third-party provider,
credit amounts being less than expected or usage restrictions by a third-party provider,
not using the Service, forgetting to cancel, or missing a renewal date,
not cancelling a free trial before it ended, including where you did not use the Service during the trial,
dissatisfaction with the format/style where a preview was available,
simply changing your mind after purchase (buyer's remorse),
expecting a free trial to include Premium Perks, or pressing Unlock during a free trial and then changing your mind (see Section 4A).

See Section 5 for additional rules that apply to Advertising Packages.

4. Exceptional circumstances where we may refund

We may consider a refund (or other remedy) in these limited cases:

4.1 Access not delivered due to our fault

You were charged but did not receive access due to a technical issue on our side, and we cannot resolve it promptly.

4.2 Billing errors

Duplicate charge for the same period.
Clearly incorrect charge caused by a processing error.

4.3 Unauthorized transactions

If you believe a payment was unauthorized, contact us immediately. We may ask for information to verify the situation and help you secure your account. (Your bank/card issuer may also have its own investigation process.)

A charge made when a free trial you started with your own payment method ends, or when your subscription renews, is a charge you authorized at checkout, even if you did not expect it, forgot about the trial, or did not use the Service. See Terms of Service Sections 6.9 and 15.2. If you believe someone else used your payment method without your permission, tell us and your bank straight away. This does not limit your rights with your bank or card issuer.

4A. Free trials and the Unlock button

The terms "Trial Perks" and "Premium Perks" have the meaning given in the Terms of Service: Trial Perks are the perks marked as free in the catalogue, and Premium Perks are every other perk together with its paid material.

If you do not cancel, the trial converts. A trial you do not cancel before it ends turns into a paid subscription, and your payment method is charged the price shown at checkout when the trial ends, as you agreed and authorized at checkout (Terms of Service Section 6.9). That charge is a normal subscription charge under this Policy.
A trial includes Trial Perks only. A free trial requires a payment method but takes no payment while it runs. During the trial you can use the Trial Perks. Premium Perks are not part of the trial and stay locked for its whole duration. They become available only once you pay.
Unlock charges you at that moment. When you open a Premium Perk during a trial, the Unlock button (for example, "Unlock Now") ends the trial immediately and charges the full price shown, on the spot. Your subscription period starts from that charge.
You are warned before you press it, and pressing it is your agreement. Together with the Unlock button we display, before it is pressed, a notice that by unlocking you agree to end your free trial now and to be charged the stated amount that day, with links to the Terms of Service and to this Refund Policy. Pressing Unlock confirms that you read the notice and agree to the early end of the trial and to the charge.
An unlock charge is treated like any other subscription charge under this Policy, because delivery of the Premium Perks begins at once. Changing your mind after unlocking, having expected the trial to include Premium Perks, or unlocking and then deciding you no longer want the Service, is not on its own a basis for a refund. See Section 3.
If the charge did not deliver access, for example the payment succeeded but the Premium Perks stayed locked because of a fault on our side, Section 4.1 applies and we will put it right.
To avoid any charge, do not press Unlock and cancel before the trial ends. See Section 8.

5. Advertising and promotional packages

This section applies to paid advertising and promotional services purchased on getaiperks.com, whether through https://getaiperks.com/en/advertising, the self-serve checkout on the site, or an order agreed with our team by email, including (without limitation) sponsored newsletters, banner bookings, "Top AI Perk" sponsor slots, Top 5 and Top 10 placements in the perks table, paid perk listings, and bundled advertising packages ("Advertising Packages"). Self-serve Advertising Packages are billed by Dodo Payments, our merchant of record, on the terms in this section.

5.1 Advertising is not refundable

When you place an order for an Advertising Package, we reserve an inventory slot, schedule placement work, and may begin production or delivery immediately. Because each placement represents a fixed, time-bound inventory unit that cannot be resold once reserved, all Advertising Package purchases are final and not refundable at all. We do not issue full, partial, or pro-rated refunds for any Advertising Package, for any reason, including in cases where:

you decide not to proceed with the campaign after placing the order,
your creative, copy, landing page, or product is not ready by the scheduled placement date,
your campaign performs below your expectations (clicks, sign-ups, conversions, applications, revenue, or any other metric),
end users of getaiperks.com or any third party do not respond to or engage with your placement,
you change your mind about the offer, target audience, pricing, or product being advertised after placing the order,
your product, company, or website changes, is paused, is sold, is rebranded, or is shut down after the order.

5.2 No refund window applies

Advertising Packages carry no refund window of any kind, and Section 4 does not apply to them, with one exception: if you are charged twice for the same order, or charged an amount different from the one shown at checkout because of a processing error (Section 4.2), we reverse the incorrect charge. That is the correction of a billing error, not a refund of an Advertising Package. Section 5.5 states the only remedy if we fail to deliver an Advertising Package, and it is never a refund.

5.3 Recurring Advertising Packages (cancellation of future renewals)

Some Advertising Packages are billed on a recurring basis (for example monthly placements). You may cancel future renewals at any time by emailing ads@getaiperks.com from the contact email on the order.

Cancellation stops future billing and future placements. It does not entitle you to a refund of any portion of any payment, including the current paid billing period, and the placement for the current billing period will continue to run until the end of that period unless we choose otherwise at our sole discretion.

5.4 One-time bookings (banner bookings and sponsored newsletters)

Some Advertising Packages are paid once, in full and in advance, for a fixed period or a fixed number of sends (for example, the home-page banner booked for a number of months, or a sponsored newsletter covering two sends). Once paid, a one-time booking cannot be cancelled and is not refundable in whole or in part, including for any unused period or any send you choose not to use.

A banner booking runs for the dates shown before payment. If, while your payment is being processed, those dates are taken by another paid booking, your booking runs for the same length starting at the first free date, and we will tell you the new dates. This is not grounds for a refund.

5.5 Service not delivered due to our fault

If we fail to publish or deliver a placement on a scheduled date due solely to our fault and cannot reschedule it within a reasonable timeframe, we will, at our sole discretion, either:

reschedule the placement at no additional cost, or
issue a credit for the affected placement against a future Advertising Package.

These are the only remedies. We do not issue cash refunds for Advertising Packages.

5.6 Right of approval and removal

We reserve the right to refuse, reject, edit, pause, or remove any placement that we determine, in our sole discretion, violates our content guidelines, applicable law, third-party rights, or our editorial standards. Where we remove or refuse a placement that was previously accepted solely for editorial reasons unrelated to your conduct, we will, at our sole discretion, either reschedule or issue a credit under Section 5.5. Removals or refusals caused by violations of our content guidelines, applicable law, or material misrepresentation receive no remedy of any kind.

5.7 Business-to-business

Advertising Packages are sold for business purposes to companies and other commercial entities, not to consumers. Consumer-protection regimes that may apply to consumer subscriptions (including the EU/UK distance-selling rules referenced in Section 7) do not apply to Advertising Package orders to the extent excluded under applicable law.

6. How to request a refund review

This section applies to consumer subscriptions. For Advertising Packages, see Section 5.

To request review under Section 4:

Email support@getaiperks.com
Include the email on your account, the date/amount of the charge, and a short description of the issue
We typically respond within 5-7 business days

If approved, refunds are issued to the original payment method by our merchant of record, Polar, which may also refund a payment at its own discretion under its Buyer Terms. A refund of a subscription payment may cancel the subscription and end access to paid features. Bank processing times vary.

Time limit: Requests under this Refund Policy should be submitted within 30 days of the charge. This internal time limit does not affect any mandatory statutory rights you may have.

7. EU/EEA and United Kingdom consumers: right of withdrawal

If you are a consumer in the EU/EEA or the United Kingdom, you have a statutory right to withdraw from the contract within 14 days without giving any reason. The period starts on the day the contract is concluded.

How to withdraw. Tell us clearly before the 14 days end, by email to support@getaiperks.com from the email address on your account. You may use the model form below, but you do not have to.

What happens. The subscription ends and the payments received under it are refunded within 14 days of your withdrawal, to the payment method you used.

Immediate access. At checkout you request immediate access and acknowledge that you lose your right of withdrawal once access begins (the box quoted in Section 1 of the Terms of Service). Where the Service is digital content and we have confirmed that request and acknowledgment to you by email, your right of withdrawal ends once access begins, as the law allows. Where the right does not end, for example because the law treats the Service as a service rather than digital content, you can still withdraw within the 14 days, and we may deduct an amount proportionate to the paid access already supplied up to your withdrawal. Nothing is deducted for the free trial.

Withdrawal is different from cancelling. Cancelling (Section 8) stops future charges at any time. Withdrawal is the statutory right described here.

Model withdrawal form (complete and return it only if you wish to withdraw):

To: Free AI Perks, support@getaiperks.com I hereby give notice that I withdraw from my contract for the following service: Free AI Perks subscription. Started on: [date] Name: [your name] Email address on the account: [email] Date: [date]

Nothing in this policy limits mandatory statutory rights that cannot be waived, including your rights where the Service is not supplied or is not as described.

8. Subscription renewals and cancellation (to avoid unwanted renewals)

Subscriptions renew automatically unless canceled before renewal.

You can cancel at any time, including during a free trial, without a phone call, a fee or a reason:

Online, self-serve through the subscription management link in your account on the site or in the emails about your subscription (the Polar customer portal), or
By email to support@getaiperks.com from the email address on your account. A cancellation request we receive before the trial ends or before the renewal date is honoured for that date, even if we act on it afterwards, and we will refund any charge made in the meantime.

Cancelling stops future charges; it is not a refund request. Cancellation takes effect at the end of the trial or of your current paid billing period. We do not provide prorated refunds for unused time except where required by law or under Section 4.

Automatic renewal law disclosures

We disclose material subscription terms (including pricing, renewal frequency, that the Subscription will automatically renew unless canceled, and how to cancel) before purchase and in accordance with applicable automatic renewal laws, including the U.S. Restore Online Shoppers' Confidence Act (ROSCA) and California Business and Professions Code section 17600 et seq., where applicable.

9. Disputes / chargebacks

If you believe a charge is incorrect (for example, duplicate charge or access not delivered), please contact support@getaiperks.com first (or ads@getaiperks.com for Advertising Packages). In many cases we can resolve issues faster than a bank dispute.

Bank/card disputes are handled by your bank/card issuer and are separate from this Refund Policy. Contacting us first does not limit your right to dispute a charge with your bank. Where lawful, we and our payment providers may give your bank or card network the records described in Terms of Service Section 15.4, such as the box you ticked and the authorization you gave at checkout, the emails sent to you and your use of the Service.

10. Changes to this Refund Policy and versioning

We may update this Refund Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

Version applicable to your purchase/renewal: The version of this Refund Policy in effect at the time you place an order or when your subscription renews governs that specific transaction. We maintain internal archives of prior versions.

11. Contact

Free AI Perks
Email: support@getaiperks.com Advertising orders and cancellations: ads@getaiperks.com