Free AI Perks Refund Policy

Understanding Our Service

IMPORTANT: Free AI Perks is an information service, NOT a credit provider.

We do NOT provide, give away, or distribute AI credits directly. We are a curated information platform that provides subscribers with instant access to valuable information, guides, and instructions about where and how to obtain AI credits, perks, and special offers from third-party AI companies.

Upon subscription, you immediately gain access to our comprehensive database of curated information and step-by-step guides that can help you apply for and potentially obtain credits and perks directly from AI companies. The actual credits and perks are provided by third-party AI companies, not by Free AI Perks.

Our subscribers enjoy substantial benefits, including:

Free preview perks - Access to sample perks before subscribing to preview our database format and quality
Instant access to curated information about AI perks and credits offered by third-party companies
Step-by-step guides on how to apply for and claim credits from AI companies
Exclusive information about limited-time offers and promotional opportunities
Continuous updates as new opportunities become available
Time-saving research - we find and verify the opportunities so you don't have to

What You Are Paying For:

Access to curated information and databases
Detailed application instructions and guides
Time saved on research and verification
Regular updates on new opportunities

What You Are NOT Paying For:

Direct provision of AI credits (credits come from third-party AI companies)
Guaranteed approval for any specific perk or credit
The actual credits themselves

Nature of Digital Information Products

As a digital information service, Free AI Perks operates differently from physical product retailers or credit providers. When you subscribe, you receive immediate access to valuable information that can be viewed, used, and acted upon instantly. This information includes:

Current and updated lists of third-party AI company perks and their application processes
Detailed step-by-step instructions on how to apply for and claim credits from AI companies
Exclusive information about promotional opportunities offered by third-party companies
Strategic guidance on maximizing your chances of obtaining AI tool savings

Critical Understanding:

We provide INFORMATION about how to get credits, not the credits themselves
The credits are provided by third-party AI companies based on their own eligibility criteria
We cannot guarantee that you will be approved for any specific perk or credit from third-party companies
Once you access our information and guides, the digital product has been delivered

Due to the immediate and consumable nature of digital information, once accessed, the value has been delivered. The information can be immediately viewed, copied, saved, and used to apply for benefits from third-party AI companies.

Refund Eligibility

We understand that circumstances may vary, and we are committed to treating each situation fairly. However, due to the digital and instantly accessible nature of our service, refunds are generally not available once subscription payment has been processed and access has been granted.

No Refunds Based On:

Misunderstanding that we provide credits directly (we provide information only)
Not being approved for credits by third-party AI companies
Credits from third-party companies being less than expected
Personal eligibility issues with third-party AI company requirements
Changes in third-party company policies or availability of their offers
Not utilizing the information provided
Already having access to some of the opportunities listed
Dissatisfaction with the format or style of our database (free preview perks were available before purchase)
Forgetting to cancel your subscription before the renewal date
Failure to manage your subscription settings or renewal notifications

The information provided through Free AI Perks is delivered immediately upon subscription activation. Once you have access to this information, it can be viewed, saved, and used to apply for perks and credits from third-party companies. Because of this immediate value delivery, we are unable to offer refunds under normal circumstances.

By subscribing, you acknowledge that:

You had the opportunity to preview our database format through free sample perks before purchasing
You are purchasing access to information and guides, not AI credits themselves
We do not guarantee approval for any third-party perks or credits
The actual credits are provided by third-party AI companies, not by us
Once accessed, digital information cannot be "returned"

Exceptional Circumstances

We recognize that technical issues or payment errors may occur. In the following exceptional circumstances, we will work with you to resolve the situation and may issue a refund:

Technical Issues

Access Problems: If you have completed payment but did not receive access to your account or the subscription content due to technical errors on our platform
Service Failures: If our service experienced significant downtime or technical failures that prevented you from accessing the content you paid for

Payment Errors

Duplicate Charges: If you were accidentally charged multiple times for the same subscription period
Unauthorized Transactions: If charges were made without your authorization (subject to verification)
Processing Errors: If there were clear errors in payment processing that resulted in incorrect charges

To request consideration for a refund under these exceptional circumstances, please contact us promptly with detailed information about the issue.

Refund Request Process

If you believe you qualify for a refund under the exceptional circumstances outlined above, please follow this process:

Contact Us: Email our customer support team at team@getaiperks.com with a detailed description of the issue
Provide Information: Include your account details, transaction information, and specific details about the technical or payment issue
Review Period: Our team will review your request within 5-7 business days
Resolution: If approved, refunds will be processed without undue delay to your original payment method. Banking processing times may vary depending on your financial institution

Please note that requests for discretionary refunds (under the exceptional circumstances above) must be submitted within 30 days of the relevant charge. This time limit applies to our discretionary refund process and does not affect payment-dispute rights through your bank or card issuer. Each request will be carefully reviewed on a case-by-case basis.

Appeal Review Process

If your refund request is denied and you believe your case warrants further review, you may submit an appeal through the appeal review process at wiserefunded.com. Appeals are reviewed within 21 business days. Appeal decisions are final.

EU/EEA and United Kingdom Consumer Rights

For customers in the European Union, European Economic Area, or the United Kingdom:

Withdrawal Rights

Under EU Consumer Rights Directive 2011/83/EU (and equivalent UK regulations), consumers may have a statutory right to withdraw from distance contracts within 14 days.

How the Exception Applies: When you subscribe, you provide express consent to immediate access and acknowledge that you will lose your withdrawal right. This consent is collected through our checkout process before payment. Once you provide this consent and access begins, your right to withdraw is waived under Article 16(m) of EU Consumer Rights Directive 2011/83/EU (and equivalent UK regulations).

For Subscriptions: If you were to withdraw during the 14-day period before the waiver takes effect, we may charge a proportionate amount for the period of access already provided, where permitted by law.

Statutory Remedies

Nothing in this policy limits your mandatory statutory rights under applicable law. However, please note that our service is delivered immediately upon subscription, functions as described, and consists of access to curated information—remedies for "failure to supply" or "lack of conformity" are not applicable where the service is provided as promised.

What This Means for Refund Requests

❌ Refunds are not available based on misunderstanding our service or not being approved by third-party companies (as detailed in our "No Refunds Based On" section above)
❌ The 14-day withdrawal right is waived upon providing consent at checkout
✅ Refunds may be available under our exceptional circumstances (technical issues, payment errors)

United Kingdom Specific

For UK customers, your rights are governed by the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and the Consumer Rights Act 2015. The withdrawal waiver principles described above apply similarly under UK law.

Transparency

We provide this information in accordance with transparency requirements. Before subscribing, you have access to:

Free preview perks to evaluate our database format and quality
This refund policy clearly explaining the conditions
Terms of Service detailing the nature of our digital information service

International Customers

Our refund policy applies to all customers globally. For international subscribers, please note:

Refunds will be processed in the original currency of your transaction
Exchange rates at the time of refund may differ from the original purchase rate
International transaction fees charged by your bank or payment provider are non-refundable
Processing times may vary depending on your financial institution and location

Changes to This Refund Policy

Free AI Perks reserves the right to modify this refund policy at any time to reflect changes in our services, legal requirements, or business practices. When we make changes:

We will update the "Updated on" date at the top of this policy
Material changes will be communicated to active subscribers via email
Material changes will apply from your next renewal date, giving you the opportunity to cancel before changes take effect
Minor changes (clarifications, formatting, contact updates) apply immediately
You are encouraged to review this policy periodically

Subscription Cancellation

You can cancel your subscription at any time by:

Contacting us via email at team@getaiperks.com
Using our live chat support on the website

Cancellation will take effect at the end of your current billing period. No refunds are provided for unused portions of the subscription period.

Free AI Perks complies with applicable automatic renewal and subscription laws, including the Restore Online Shoppers' Confidence Act (ROSCA) and California Business and Professions Code Section 17600 et seq. All material subscription terms including price, renewal frequency, and cancellation method are disclosed before purchase.

Contact Us

If you have questions about this refund policy or need to discuss a specific situation, please contact our customer support team:

Email: team@getaiperks.com
Subject Line: Please include "Refund Request" or "Refund Policy Question" for faster processing

By subscribing to Free AI Perks, you acknowledge that you have read, understood, and agree to this refund policy. You specifically acknowledge and understand that:

Free AI Perks is an information service - We provide curated information, guides, and instructions
We do NOT provide AI credits - Credits are provided by third-party AI companies
No guarantees of approval - We cannot guarantee you will be approved for any specific third-party offer
Information is delivered immediately - Digital information products cannot be returned once accessed
Refunds are not available for misunderstanding the nature of our service or not being approved by third-party companies

We are committed to providing exceptional value and support to all our subscribers by curating and maintaining accurate, up-to-date information about AI credit opportunities.