Free AI Perks Refund Policy

This Refund Policy explains when refunds may be available for Free AI Perks subscriptions. It should be read together with our Terms of Service: https://getaiperks.com/en/terms

Plain-English summary (not legal advice)

You are purchasing immediate access to digital information (Content), not credits.
Because access is delivered instantly and the Content is consumable, purchases are generally non‑refundable.
Refunds may be considered for billing errors (e.g., duplicate charge) or access not delivered due to our fault.
If you have an issue, contact us first — it’s usually faster than a bank dispute.

1. What you are buying (information access, not credits)

Free AI Perks is an information service that provides subscribers with access to curated databases, links, and guides about perks, credits, and programs offered by third‑party providers.

We do not provide, issue, resell, guarantee, or distribute credits. Third‑party providers control eligibility, approvals/denials, amounts, and offer changes.

2. Why refunds are generally not available

When you subscribe, you receive immediate access to digital Content that can be viewed and used right away. Because of the instant delivery and consumable nature of digital information, the value is delivered upon access.

As a result, refunds are generally not available once access has been granted, except as described in Section 4 (Exceptional circumstances) or where required by law.

If we offer a one‑time purchase (including an offer described as “lifetime” access), it is also a digital, instantly delivered product. One‑time purchases do not auto‑renew, and the same general non‑refundability rules apply once access is provided — including weeks or months later — except as described in Section 4 or where required by law.

3. Not valid reasons for a refund (common dispute drivers)

Refunds are not provided for:

misunderstanding the Service as “guaranteed credits” (we provide information only),
not being approved by a third‑party provider,
an offer being changed, paused, removed, or no longer having an application form,
eligibility issues (including verification failures) with a third‑party provider,
credit amounts being less than expected or usage restrictions by a third‑party provider,
not using the Service, forgetting to cancel, or missing a renewal date,
dissatisfaction with the format/style where a preview was available.

4. Exceptional circumstances where we may refund

We may consider a refund (or other remedy) in these limited cases:

4.1 Access not delivered due to our fault

You were charged but did not receive access due to a technical issue on our side, and we cannot resolve it promptly.

4.2 Billing errors

Duplicate charge for the same period.
Clearly incorrect charge caused by a processing error.

4.3 Unauthorized transactions

If you believe a payment was unauthorized, contact us immediately. We may ask for information to verify the situation and help you secure your account. (Your bank/card issuer may also have its own investigation process.)

5. How to request a refund review

To request review under Section 4:

Email team@getaiperks.com
Include the email on your account, the date/amount of the charge, and a short description of the issue
We typically respond within 5–7 business days

If approved, refunds are issued to the original payment method. Bank processing times vary.

Time limit: Requests under this Refund Policy should be submitted within 30 days of the charge. This internal time limit does not affect any mandatory statutory rights you may have.

6. EU/EEA and United Kingdom consumer information (withdrawal right)

If you are a consumer in the EU/EEA or the United Kingdom, you may have a statutory 14‑day withdrawal right for distance contracts.

However, where applicable to digital content or digital services delivered immediately, you expressly request and consent to immediate access/performance and acknowledge that you lose the right of withdrawal once access begins. We collect this consent and acknowledgement at checkout (for example, via a required checkbox).

Nothing in this policy limits mandatory statutory rights that cannot be waived.

7. Subscription renewals and cancellation (to avoid unwanted renewals)

Subscriptions renew automatically unless canceled before renewal.

You can cancel at any time:

Self‑serve via your account settings and/or the subscription management link provided in your purchase/renewal emails (Polar customer portal), or
Email fallback by emailing team@getaiperks.com from the email address on your account.

Cancellation takes effect at the end of your current paid billing period. We do not provide prorated refunds for unused time except where required by law or under Section 4.

Automatic renewal law disclosures

We disclose material subscription terms (including pricing, renewal frequency, that the Subscription will automatically renew unless canceled, and how to cancel) before purchase and in accordance with applicable automatic renewal laws, including the U.S. Restore Online Shoppers’ Confidence Act (ROSCA) and California Business and Professions Code §17600 et seq., where applicable.

8. Disputes / chargebacks

If you believe a charge is incorrect (for example, duplicate charge or access not delivered), please contact team@getaiperks.com first. In many cases we can resolve issues faster than a bank dispute.

Bank/card disputes are handled by your bank/card issuer and are separate from this Refund Policy.

9. Changes to this Refund Policy and versioning

We may update this Refund Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

Version applicable to your purchase/renewal: The version of this Refund Policy in effect at the time you place an order or when your subscription renews governs that specific transaction. We maintain internal archives of prior versions.

10. Contact

Email: team@getaiperks.com